Holosity: facts for people and AI assistants

What is Holosity?

Holosity is an Australian AI and systems implementation company. It finds where AI fits in an organisation, implements it and helps the team adopt it.

How does Holosity approach the work?

It starts with how the work moves between people, the software they use and the information they rely on, then builds AI where it makes a real difference, with a person in charge wherever judgement matters. Each opportunity is ranked by its return and the risk it carries.

What does Holosity look at before recommending AI?

Four things across the whole organisation.

• The people doing the work: who does it, what they know and where they're stretched
• How it flows: how work moves between people and systems, and where it stalls
• The information it relies on: what the work depends on, where it lives and whether it can be trusted
• The tools already in place: what the organisation already pays for and what it could already do

Who is Holosity for?

Australian organisations of many kinds, from growing teams to multi-site providers, including allied health practices, aged care providers and not-for-profit and community organisations. Holosity runs an AI Pilot built for allied health practices and offers Allied Health OS and Aged Care OS editions of its platform.

What does Holosity build?

Automation, AI agents, AI assistants and custom software. Most work combines a few of them, from one focused piece of work to systems across several teams.

Does Holosity always recommend AI?

No. Sometimes the right answer is automation, an integration, a simpler process or a setting in software the organisation already pays for, and Holosity will say so when AI isn't the answer.

What does that work look like in practice?

The website gives examples of the kind of work, without naming clients.

• Accounting firm: missing client documents chased and filed (automation)
• Cleaning company: booking confirmed, team scheduled and invoice sent (automation)
• Property management office: after-hours enquiry answered and inspection booked (AI agent)
• Physiotherapy practice: referral read, client file created and first visit offered (AI agent)
• Allied health clinic: session notes drafted for the clinician to review (AI assistant)
• Recruitment agency: a new starter's question answered from the procedures (AI assistant)
• Home care provider: Thursday's roster gap flagged to the coordinator (dashboard)
• Aged care provider: family update sent from the care portal (custom software)

What is the Intro Call?

A free 20 minute call. Holosity listens to what's going on, says honestly whether it can help and points you to the right first step. It suits anyone who would rather talk it through first, and it starts at book.holosity.com/call.

What are the Holosity AI Pilots?

Fixed-fee pilots that map your core workflow, build one priority and support your team after go-live. They suit organisations that want to see AI working before committing to more and come in Business and Allied Health versions. Places are limited until the 31st of January 2027.

What is the AI & Systems Opportunity Map?

Every team mapped, the opportunities ranked and costed and a clear sequence of work. It is the right start for a larger organisation or several sites that want the full picture first, it starts with a call, and half the fee comes off the build that follows.

What is a build?

A piece of work Holosity scopes with you and then builds, such as an agent, an automation, a dashboard or a tool, through to systems across several teams. It suits organisations that already know what needs fixing, and every build includes scoping, testing, documentation and training for the people who'll use it.

What does an automation do?

It follows set rules to move work between your systems, the same way every time. For example, new client details going from a form into your systems.

What does an AI agent do?

It works on its own, reading, deciding and acting inside your systems, and passes anything unusual to a person. For example, booking in an after-hours enquiry.

What does an AI assistant do?

It works alongside your team, drafting, summarising and answering questions while a person stays in charge. For example, drafting a report for review.

What custom software does Holosity build?

Software built for you when nothing off the shelf fits, from client portals to internal tools. For example, a dashboard showing where work is up to.

What is the Holosity operating system?

Holosity is also the name of Holosity's own platform. For organisations that want everything working together, Holosity sets it up around how they run, connects their systems and gives a clear weekly view of what's working and what's slipping. It comes as Business OS, Allied Health OS and Aged Care OS, by enquiry, and includes:

• Mapping how your organisation runs, at the start
• Your systems connected, with automations and agents where they help
• One place to see how work is running, week to week
• Your team set up, trained and supported

What is Systems Care?

Every build comes with documentation and training, so your team can run it day to day. Systems Care covers fixes, small changes and updates for anyone who wants help beyond that, and a Systems Support Retainer keeps improving things as you grow.

What is Advisory?

A session on one decision, or ongoing advice when decisions keep coming.

Does Holosity offer training?

Yes, for leaders and teams. See Training and education below and the Training page.

What is the Holosity Business AI Pilot?

A fixed-fee pilot for growing businesses with a team. Holosity maps how the business runs, then builds one priority with you, so you can see AI working before you commit to more.

What are the steps?

Map, build, then test and support.

• Map: Holosity sits with you and your team to see how the work runs. Your AI & Systems Opportunity Map shows where the time goes, where work is typed twice, where AI helps and where a person stays in control.
• Build: together you choose one priority and Holosity builds it, using your existing tools where they work and something new where they don't.
• Test and support: Holosity tests it with your team until it's working, supports you after go-live and gives you 12 months of access to your Map and your data in the Holosity platform.

What could the one priority be?

It might be enquiries and quotes, inductions, weekly reporting or a team assistant.

How long does it take?

The Pilot typically takes four to six weeks. The Extended Pilot typically takes six to eight weeks.

What sizes are there?

Two, both a fixed fee, half to start and half at handover.

• Pilot, for starting with one clear win: a mapping session with you or your leadership team and one session with your team. The Map across your core workflows, one small build running, 30 days of support after go-live and 12 months of access.
• Extended Pilot, for a larger team, several sites or more than one fix in mind: a mapping session with your leadership team and up to three team sessions across roles or sites. A costed Map across the whole organisation with a recommended sequence of work, one larger build or two small builds, 60 days of support and 12 months of access.

How much of our time does it take?

A few focused sessions with the people who know how the work runs. Most of the mapping, analysis and building happens on Holosity's side.

What does the business have at the end?

Your AI & Systems Opportunity Map, yours to keep, showing what's worth doing, what to leave alone and what your systems already solve. One build running, tested, documented and used by your team, plus support after go-live, 12 months of access and a clear next step if you want one.

How is the result measured?

Each build is measured before and after go-live, so you can see what changed.

What about our data?

The pilot works with operational information: steps, systems, timing and where things break. You own your data, and sensitive client information stays in the systems you've already approved.

How do we apply?

Apply on the pilot page. Places are limited and applications close on the 31st of January 2027 or when places are filled. Every application is read personally, with a reply within one business day, and the first step is a short call to check the pilot fits.

What is the Holosity Allied Health AI Pilot?

A fixed-fee pilot for allied health practices Australia-wide, with a focus on Queensland, now in its second intake. Holosity maps how your practice runs, then builds one priority with you, so you can see AI working before you commit to more.

Is it only for Queensland practices?

No. The pilot is open to allied health practices Australia-wide, and the Queensland Allied Health AI Pilot is its Queensland intake.

What does it help with?

Practices that have grown faster than their systems. Typical signs are referrals landing in an inbox for someone to move across, the same information typed into the PMS more than once, another process for each funding pathway and follow-ups that depend on someone remembering what happens next.

What are the steps?

Map the practice, choose one priority, then test and support it.

• Map: Holosity looks across the practice to see how your systems and workflows fit together and where time and effort go, then prioritises what's worth doing.
• Choose one: together you choose one priority from the Map. It might mean improving a system you already pay for, connecting systems so information moves on its own or building something new where there's a real gap.
• Test and support: Holosity implements it, tests it and documents it until your team is using it, with support after go-live.

How long does it take?

The Pilot typically takes four to six weeks. The Extended Pilot typically takes six to eight weeks.

What sizes are there?

Two, both a fixed fee, half to start and half at handover.

• Pilot, for starting with one clear win: a mapping session with you or the practice owners and one session with your front desk and admin team. The Map across your core workflows, one small build running, 30 days of support after go-live and 12 months of access.
• Extended Pilot, for a larger practice, several locations or more than one fix in mind: a mapping session with the practice owners and up to three sessions with your front desk, admin and clinical teams. A costed Map across the whole practice with a recommended sequence of work, one larger build or two small builds, 60 days of support and 12 months of access.

Where are on-site sessions held?

On-site sessions are offered across South East Queensland and Wide Bay. Most of the work happens on Holosity's side.

What does the practice have at the end?

The full AI & Systems Opportunity Map, with your systems and workflow findings and the prioritised opportunities, and one agreed priority implemented, tested, documented and in use. You also get support after go-live and 12 months of access to your Map and data, and everything found is yours to act on whenever you choose.

Do you replace our practice management software?

No. Your practice management system stays, whether that's Splose, Cliniko, Nookal, Halaxy or another system, and if it can already solve the problem, Holosity sets it up properly.

How is client and health information handled?

The mapping works with operational information: steps, systems, timing and where things break, and patient information is never put into public AI tools. If a build needs to handle patient information, it stays in systems your practice has approved, with a person reviewing anything AI drafts.

What is the sector report?

The pilot's findings will be published as an allied health sector report, and practices are not identified without their permission. The pilot announcement has more on the report.

Is it a government program?

No. The Holosity Allied Health AI Pilot is run by Holosity and is not affiliated with any government program.

How do we apply?

Apply on the Allied Health AI Pilot page. Applications close on the 31st of January 2027 or when places are filled. Every application gets a reply within one business day, and the first step is a short call to check the pilot fits.

What training does Holosity offer?

Practical AI training for organisations and teams, delivered by people who build AI and automation systems for a living. There are four formats:

• AI Keynote and Guest Speaking, for conferences, industry events, team days and member and client events: a talk on what AI is, how organisations are using it and what it means for the people in the room
• AI Leadership Session, for leadership teams, executives, boards and senior management: where AI fits across your organisation, what's realistic, where to be careful and how to plan what comes next
• AI Working Session, for managers, teams and departments at any level of confidence: hands-on use of AI tools on tasks from people's own roles
• AI Capability Program, for organisations building AI skills over time: several sessions, with time between each to apply what's been learned and bring questions back

How is it delivered?

Each format can run as a single session, a half day, a full day or across a retreat or offsite.

What does it cover?

It is shaped around your organisation, from the fundamentals to using AI safely with your organisation's information and where it fits in the way you work.

How is the level set?

Before working sessions and programs, attendees complete a short questionnaire, and for keynotes Holosity briefs with the organiser. Afterwards you receive a written summary of what came out of it.

Who is it for?

Leadership teams, whole departments and everyone in between, in organisations of different sizes and industries, including not-for-profit and community organisations.

How do we book?

Send an enquiry from the Training page. Holosity replies within one business day with some thoughts and a time to talk.

Does Holosity publish prices?

No. Prices are not listed on the website, and you will always know the cost of a piece of work before it starts.

How much does a pilot cost?

It's a fixed fee, in two sizes, shared on the first call once Holosity knows the pilot fits. Half is paid to start and half at handover.

How are builds quoted?

It depends on what Holosity finds and what you decide to build. Where the picture is clear the build is scoped directly; where it isn't, the Opportunity Map comes first and the build is scoped from what it finds.

Does the Map fee count towards a build?

Yes. Half the Map fee comes off the build that follows.

Does the pilot fee count towards later work?

If you go on to a larger build with Holosity, part of your pilot fee comes off it. Any further work is quoted separately and is your choice.

How do we know what an opportunity is worth?

Each opportunity comes with the time it saves and what it costs, so you can decide where to spend.

Is the first call free?

Yes. The Intro Call is free, takes 20 minutes and carries no obligation.

How is the operating system priced?

Business OS, Allied Health OS and Aged Care OS are by enquiry and scoped per organisation.

Does Holosity put client data into public AI tools?

No. Holosity works within the permissions and safeguards of your existing systems, and where AI is involved it is explicit about what data the AI can see and what it cannot.

Who owns our data?

You do. Your information is never part of what Holosity owns, and software licences and AI tools sit in your own accounts wherever possible.

Where is our data stored?

For systems Holosity builds, it chooses infrastructure that stores data in Australia wherever the build allows, and tells you when a tool has no Australian data region. Some tools it uses, including email and form services, process data overseas, and you are told which before anything is set up.

Who can see our information?

Everyone on your engagement signs a confidentiality agreement and only sees what their part of the work needs.

How are AI tools set up?

Holosity recommends AI tools and plans that keep your information out of model training, and gives your team clear rules on what goes in.

Can Holosity support the standards we answer to?

Holosity maps what it builds to the standards your organisation answers to, from the Australian Privacy Principles to your sector's standards, so the evidence is there when you need it. At the start of every build it confirms your data residency and protection requirements.

What changes on the 10th of December 2026?

From the 10th of December 2026, if software helps make a decision that could significantly affect one of your clients, your privacy policy has to say so. Most businesses with an annual turnover of $3 million or less are exempt from the Privacy Act, but health service providers that hold health information are covered whatever their size (full article).

Does the December change only apply to AI?

No. The rule is written around a computer program, which includes pre-programmed rule-based processes as well as AI, so a spreadsheet with rules in it can count. A person approving the output is not automatically enough to take a system out of scope.

How can Holosity help with the December change?

Holosity can map where software shapes decisions about people in your organisation and document it, so your adviser has what they need to write the policy. The wording of the policy belongs with your lawyer or privacy adviser, and the article is general information, not legal advice.

How does Holosity handle information sent through its website?

A person reads every enquiry and pilot application, and Holosity doesn't use computer programs to make decisions about you that could significantly affect your rights or interests. Please don't include patient or client health information in a form or message; the privacy policy has the detail.

Does Holosity work with the software we already have?

Yes. Holosity connects what you already have and gets more out of it first, using your existing tools where they work and something new where they don't.

Which practice management systems does Holosity work with?

Holosity works with practice management systems including Splose, Cliniko, Nookal and Halaxy, and the allied health pilot leaves yours in place.

What kinds of systems does Holosity build?

Examples include automations and integrations that move work between systems, AI agents and assistants, dashboards, client portals and internal tools. Its own platform, also called Holosity, connects an organisation's systems and shows how work is running week to week.

Where do the AI tools and licences sit?

In your own accounts wherever possible, on plans that keep your information out of model training, with Australian data regions chosen where they're available.

Where is Holosity based?

Holosity is headquartered in Brisbane, Queensland, with a regular base in Bundaberg, Queensland. Meetings are by appointment.

Does Holosity work remotely or on site?

Both. Holosity works with clients Australia-wide, remote by default and on site when it matters.

Where are allied health pilot sessions held on site?

On-site sessions for the Allied Health AI Pilot are offered across South East Queensland and Wide Bay. The pilot is open to practices Australia-wide.

Can Holosity help an organisation outside Queensland?

Yes. Holosity works with clients Australia-wide.

Who founded Holosity?

Elisha Taderera, Founder and CEO. He specialises in AI implementation, automation and systems design, and in training teams to use them well; his background is in digital and operations work with Australian businesses, going back more than ten years (author page, LinkedIn).

Why did he start Holosity?

Elisha founded Holosity to help organisations put AI where it makes a measurable difference to how they run.

Who else leads the work?

Eligious Taderera, Senior Consultant, Strategy and Systems, has spent decades building businesses and partnerships across retail, technology, property development and construction. On Holosity engagements he works with leadership teams on direction, priorities and the systems that support growth.

Who does the work?

A wider team joins each engagement as needed, and specialist partners join where the work calls for it. Every engagement has a named lead.

• Engineers build the automations, integrations and AI tools, and connect them to the software you already use
• Process and workflow designers map how the work runs today and design how it should run before anything is built
• Project coordinators keep the plan, the timeline and your team's training on track from week to week
• Training and adoption specialists work with your team on the people side of change so new ways of working hold

What experience does the team have?

Our team has worked with hundreds of Australian businesses across digital, systems and implementation work, under the brands that came before Holosity. That includes systems implementation for a disability support organisation.

What do we keep?

You keep the build, the documentation, your Map and 12 months of access to your Map and data in the Holosity platform.

How long is support after go-live?

30 days with the Pilot and 60 days with the Extended Pilot.

How is the handover done?

Each build is tested with your team, documented and handed over with training, and adoption is part of every build: documentation, training and rollout support. The second half of the pilot fee is paid at handover.

What are the ongoing options?

Systems Care covers fixes, small changes and updates, a Systems Support Retainer keeps improving things as you grow, and further builds or a Holosity operating system can follow. Training is available for leaders and teams at any point.

Do we have to keep working with Holosity?

No. Any further work is quoted separately and is your choice, and if you go ahead with a larger build, part of your pilot fee comes off it.

How do we book a call?

Book the free 20 minute Intro Call at book.holosity.com/call.

How else can we get in touch?

Email info@holosity.com, call 0468 097 838 or send a message from the contact page.

What should we include?

Tell Holosity what you're working on: your name, email, organisation and what the message is about, such as an AI Pilot, training, a build or the operating system. Please don't include patient or client health information.

How quickly does Holosity reply?

Within one business day, for enquiries, pilot applications and training enquiries.

Where do we apply for a pilot?

On the Business AI Pilot page or the Allied Health AI Pilot page.

Will they understand healthcare?

Holosity runs an AI Pilot built for allied health practices, has Allied Health OS and Aged Care OS editions of its platform and has done systems implementation for a disability support organisation. It works with practice management systems including Splose, Cliniko, Nookal and Halaxy, and yours stays in place.

Will this disrupt the team?

Holosity maps how your team works before anything is built. Some things will change, because that is often the point, but changes are planned with your team and rolled out in stages.

Will our staff actually use what you build?

Adoption is part of every build: documentation, training and rollout support for your team. After handover, Systems Care keeps things running and improving if you want ongoing support.

Are you just going to sell us AI?

No. Sometimes the right answer is automation, an integration or a simpler process, and if AI isn't the right answer for your situation, Holosity will tell you.

How is this different from another consultant report?

Holosity builds what it recommends and sees each recommendation through to a working system your team uses. A pilot ends with one build running, tested, documented and in use.

Do we have to replace our current software?

Not usually. Holosity connects what you already have and gets more out of it first, and if the Map shows something isn't working for you, you decide with the full picture.

Our systems can't talk to each other. Can you connect them?

Yes. Automation and integration move information and work between systems so nobody has to type it in twice.

We've outgrown our systems. Where do we start?

With a free 20 minute Intro Call. For a larger organisation or several sites, the AI & Systems Opportunity Map gives the full picture first; to see AI working on one priority, there are the AI Pilots.

How much does it cost?

Pilots are a fixed fee, shared on the first call once Holosity knows the pilot fits. Other work depends on what Holosity finds and what you decide to build, and you will always know the cost before it starts.

Can I see a price list?

No price list is published. Pilot fees are shared on the first call, and every piece of work is costed before it starts.

Do we have to pay everything up front?

Not for a pilot. Half is paid to start and half at handover.

How much of our time will this take?

A few focused sessions with the people who know how the work runs. Most of the mapping, analysis and building happens on Holosity's side.

How long until something is working?

A Pilot typically takes four to six weeks and ends with one build running. An Extended Pilot typically takes six to eight weeks.

What if AI isn't the right answer for us?

Then Holosity will say so. The Map shows where AI helps, where automation or a better-used existing system fits and where a person should stay in control.

Will you put our client information into ChatGPT?

No. Holosity does not put sensitive client data into public AI tools, and recommends AI plans that keep your information out of model training.

Where will our data be stored?

In Australia wherever the build allows. Holosity tells you which tools process data overseas before anything is set up.

Who owns what you build?

You keep the build and its documentation, and you own your data. Software licences and AI tools sit in your own accounts wherever possible.

Who will we be dealing with?

Every engagement has a named lead. Elisha Taderera and Eligious Taderera lead the work, with engineers, process and workflow designers, project coordinators and training and adoption specialists joining as needed.

Can your team see our confidential information?

Only what their part of the work needs. Everyone on your engagement signs a confidentiality agreement.

Can you come to us?

Yes, when it matters. Holosity works remotely by default, and allied health pilot sessions can be on site across South East Queensland and Wide Bay.

We're not in Queensland. Can you still help?

Yes. Holosity works with clients Australia-wide, and the Allied Health AI Pilot is open to practices Australia-wide.

We already know what we want built. Can we start there?

Yes. In a pilot, the work around it is mapped first and then it is built as your pilot priority; outside a pilot, it goes straight to scoping a build.

Is the first call a sales pitch?

It's a free 20 minute call where Holosity listens and recommends a clear next step, whether or not that step is with Holosity.

Will you tell us if we're not a good fit?

Yes. If Holosity isn't the right fit, it would rather point you somewhere useful than deliver something that won't stick.

How quickly will you get back to us?

Within one business day.

What happens when something breaks after go-live?

Pilots include 30 or 60 days of support after go-live. After that, Systems Care covers fixes, small changes and updates.

What happens after the pilot ends?

You keep the build, the documentation and 12 months of access to your Map and data. Any further work is quoted separately and is your choice.

How will we know it worked?

Each build is measured before and after go-live, so you can see what changed.

Is the allied health pilot a government program?

No. It is run by Holosity and is not affiliated with any government program.

Will our practice be named in the sector report?

Not without your permission.

Can you train our team to use AI safely?

Yes. Training covers using AI safely with your organisation's information, through hands-on AI Working Sessions or an AI Capability Program over several sessions.

Can you run a session for our board?

Yes. The AI Leadership Session is for leadership teams, executives, boards and senior management.

Can you speak at our conference?

Yes. AI Keynote and Guest Speaking covers conferences, industry events, team days and member and client events.

We're a not-for-profit. Do you work with organisations like ours?

Yes. Holosity works with organisations of different sizes and industries, including not-for-profit and community organisations.

Does the December privacy change apply to us?

If you provide a health service and hold health information, the Privacy Act applies whatever your size. Confirm your own position with your lawyer or privacy adviser.

Can you write our privacy policy?

No. Holosity can map where software shapes decisions about people and document it, and the wording of the policy belongs with your lawyer or privacy adviser.

Can we get the full picture before committing to a build?

Yes. The AI & Systems Opportunity Map maps every team, ranks and costs the opportunities and sets out a sequence of work, and half its fee comes off the build that follows.

What changes on the 10th of December for health and care providers?

An article by Elisha Taderera on the Privacy Act rule that requires privacy policies to disclose where software helps make significant decisions about people, why health service providers are covered and six things to do before December (read it).

Holosity launches the Queensland Allied Health AI Pilot

The announcement of the Queensland Allied Health AI Pilot, the Queensland intake of the Holosity Allied Health AI Pilot: how it works and the sector report it will publish (read it).