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Triage the enquiries inbox in ten minutes

Sort a morning of enquiries into urgent, routine and not for us.

  • Inbox and enquiries
  • 11 min
  • Intro level

The shared inbox is where most small businesses lose an hour a day. This one shows you how to sort a morning of it into three piles, with a draft reply started on the routine ones, before anybody has had their second coffee.

By the end

What you will be able to do

  • Sort an inbox into urgent, routine and not for us
  • Get a first draft started on the routine ones
  • Keep anything sensitive out of it

Free

No card needed

Create your account

Then put your name down for this one, and start anything already open

  • Ticked off on your profile
  • Counts toward your badges
  • Built for people who run things, not engineers

The lesson

What is in it

One lesson, 11 minutes, with the notes, the takeaways and a full transcript on the page.